Re: (TV) (OT) Help / Desperate MSN e-mail Q / Mac Afee Q

[Maurice Rickard <maurice@mac.com>]

At 8:53 AM -0500 12/30/02, Casey, Leo J wrote:
> Technical question: someone who is uses MSN to receive their e-mail 
> and works outside of my work place can *never* receive any WORD file 
> (or any other kind of ) attachment(s) when I send them.

I've seen something like this with other people.  For a while they 
just assumed that I and a few others were forgetting to send the 
attachments.  One day attachments worked fine, and then the next they 
appeared not to come through.

On investigation, we found that they *were* getting the attachments, 
but for some stupid reason Outlook wasn't displaying the attachments 
for them.  While I don't know the actual problem that was causing 
this, the workaround turned out to be for them to forward the message 
to themselves--*then* the attachment would show up.

This may not be the problem in your case, but you may want to have them try it.

HTH,
M
--
Maurice Rickard
http://mauricerickard.com/
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